FIRST- AND SECOND-PARTY AUDIT

EQS carries out first- and second-party audits to respectively meet the client’s need to assess the effectiveness of their management system and to qualify/monitor their “critical” suppliers in order to:  ensure company compliance, improve product/service performance, and to consequently guarantee customer satisfaction.

Main objectives of first- and second-party audits

  • Compliance assessments (laws, internal regulations, workplace health and safety, etc.)
  • Verification of specific norms and/or certification standards
  • Qualification of suppliers prior to the conclusion/renewal of the contract
  • Verification of the maintenance of qualification requisites over time  
  • Monitoring of the supplier’s compliance to standards or to service/supply terms defined during the contractualization
  • Targeted follow-ups following serious or repeated non-conformities on the supplier’s side, which may impact the achievement of the organisation’s goals.
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